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Inbound Call Center Services


Our Services

  • Customer Support

Customer support is essential for all businesses. Companies need to offer dedicated and valuable inbound customer service to keep them engaged and ensure long-time survivability in today’s competitive business landscape. At I-Call, our expert inbound call center services help businesses in the USA and abroad to achieve that goal. As a leading inbound call center in the USA, you can rely on us to handle your company’s reputation and offer timely customer support services to customers; while resolving their queries.

–         Inbound Sales

Inbound sales are yet another essential component for businesses looking to grow business revenues. Our state-of-the-art inbound sales services help companies to convert queries into leads and paying customers. With an expert team, we got the resources and experience to develop a customized business development strategy that uses up-selling and cross-selling to boost your business revenues. You can trust our inbound call center services to reliably handle critical business data and sales processes, giving you the much-needed sales revenue for continuous business growth.

–         Help Desk Outsourcing

Our specialized inbound call center contracts enable businesses to offer expert technical assistance to users for multiple technological products, including routers, laptops, smartphones, and others. Our help desk inbound call center outsourcing solution is exclusively customized to meet the technical needs of IT and electronic companies. With one of the most experienced and industry-trained teams of customer support agents, we are fully capable of handling all technical issues and delivering competent help desk outsourcing solutions.

Why Choose I-Call?

–         Professional Call Center Agents

Our expert and experienced team is what differentiates us from the rest of the inbound call center services. We got the experience, skills, and knowledge to handle and lead all sorts of inbound call center services in the USA.

–         Advanced Capabilities

With technical expertise and trained support agents, our inbound call center services offer businesses a competitive edge in their industry, helping them dominate the market with dedicated and expert customer support, help desk services, or inbound sales campaigns.

–         Rich Experience

With over a decade of experience providing comprehensive inbound call center support services in the USA to companies across all verticals, we have the expertise required to handle all possible on-call situations.

–         24/7 Support

We understand there are no excuses for customer support services. That’s why we offer 24/7 support services 365 days a year. No matter the occasion or holidays, you can rest assured that our agents will always answer your customers.

–         Sophisticated Technology

As a leading inbound call center support center in the USA, we have state-of-the-art technology for data and voice communication systems to ensure consistent and reliable services 24/7.

Industries We Cater To

  • Entertainment
  • Finance
  • Food
  • Healthcare
  • Hospitality
  • Information Technology
  • Logistics
  • Multimedia
  • Public Sector
  • Pharmaceutical
  • Retail & e-Commerce
  • Telecommunications
  • Insurance
  • Legal
  • Real Estate